Milford, Massachusetts
1 comment
Featured Not resolved

In March of this year, I purchased a 2014 Toyota Tacoma regular cab, which is advertised to tow up to 3500 lbs.Shortly thereafter, I discovered that the truck struggles to tow my 2400 lb R-Pod camper trailer, particularly in roads with any incline.

It also fails to maintain safe highway speeds with the camper in tow. I had brought the brochure for the camper to the dealership prior to purchase, and the sales person I worked with told me that the truck was suitable enough to pull the weight. Both the dealership and Toyota’s Customer Experience Center still insist that the vehicle is operating as designed, even though it cannot pull the weight as promised. When the dealership’s mechanic drove the vehicle, he condemned it, confirming that it was underpowered.

I have made the attorney general aware, but I still have not reached a resolution. As a 73 year old retiree working as a part time crossing guard, I cannot afford to put much more of my savings into this situation. I have given three acceptable options for the dealership to correct the situation: fix the truck I have so that it can pull the advertised weight, provide me with another truck that can pull the advertised weight, or give me my money back.

Months later, I am still waiting.

Monetary Loss: $19125.

Had an Experience with Ira Motor Group?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Haverhill, Massachusetts, United States #942595

Sounds like toyota, they suck

You May Also Like

Forest River - Refused Warranty Repair for my Roof Forest River "In January of 2016 we sold our house and purchased a 5th wheel RV from Buddy Gregg. The sales experience was a good one with lots of promises such as..." Read more Coachmen RV - Brookstone 378RE and Mid-State RV in Byron, GA Coachmen Rv "After purchasing a 2016 Coachmen 378RE, the following quality concerns with the manufacturer and the dealer were discovered. • Coachmen RV has an ineffective quality program. • Coachmen RV warranty resolution process has not..." Read more Thor Industries - No more Keystone campers for me! Thor Industries "...4-5 weeks later, there was a storm, and I had a big leak in the middle of the night..." Read more Thousand Trails Rv Sanitary Conditions Review from Paicines, California Thousand Trails Rv "No gate. No ranger at entrance. No security. At the store I was asked to produce registration for my truck, registration for my camper, proof of insurance for truck, proof..." Read more Enterprise Rent A Car - Very Poor Enterprise Rent A Car "In mid June of 2017, we received a rental from Enterprise in Aiea HI. Our Suburban was in the auto body shop. Our 24 yr old daughter and our grand..." Read more M. Michael Pacha et ses accusations frauduleuses d'argent Michael Pacha "Aux UAE (Emirats Arabes Unis) le fait d'tre hors du pays pendant plus de six mois conscutifs met fin automatiquement au statut de rsident. Mr Michael Pacha a quitt les..." Read more Pulse TV - Opened package and found screw stripped on floodlite Pulse TV "yes, I tried but its Sat. I guess they are not at work, light has 2 stripped threaded holes used for mounting need you to make good on this sale...." Read more Cyanic Solution - I GOT A JOB FROM CYANIC -IT SOLUTIONS.... FOR ACCENTURE with 2.5pa Cyanic Solution "HELLO, i got a call from cyanic solutions stating it campus... after going there they made me write the exam/test on Cprogramming after 4 days i got mail stating of..." Read more